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Pharmacy Workplace and Well-being Reporting

Welcome to the Pharmacy Workplace and Well-being Reporting (PWWR) portal.

Pharmacists and pharmacy personnel workplace factors and well-being continue to be a critical, complex concern for the profession and patient safety in recent decades. Considerable work has been done to identify and understand medication errors, including near misses, and characterize the root causes. What is lacking in the research is to critically examine workplace factors to determine how they affect pharmacy personnel well-being and patient safety.

Your voice is critical to enhance and safeguard the pharmacy workplace. Your confidential and anonymous PWRR report will be collated with others from across the country to develop an aggregate pool of data that can be used to influence and educate our pharmacy community and leaders on meaningful and actionable changes. The positive and negative experiences and situations you provide in the report will help to tell a collective, powerful story that can spark change and improvement in well-being and patient safety.

Your PWWR report is being collected and analyzed by the Alliance for Patient Medication Safety (APMS), a recognized and listed Patient Safety Organization (PSO), extending the strong confidentiality and privilege protections of the federal Patient Safety and Quality Improvement Act of 2005 to your individual report.

Pharmacists and pharmacy personnel have expressed a desire to discuss and address workplace factors and concerns and possible solutions but do not do so because they are fearful of employer retribution. The PWWR portal provides you the protections of a PSO and a confidential way to give voice and amplification to your concerns and suggested solutions while mitigating the experience of fear. Your individual report and data will not be released. Only aggregated, non-identifiable data from all reports will be made available to qualified researchers for the purposes of education, and the development of best practices and recommendations to enhance the pharmacy workplace.

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On behalf of the American Pharmacists Association and the National Alliance of State Pharmacy Associations, thank you for taking time to submit your report.